Never Miss a Call – Provide Instant Answers, 24/7, For Every Passenger.
Handle Every Enquiry Instantly. From Ferry Schedules to Real-Time Updates,
Without Increasing Overhead.
Handle Every Enquiry Instantly.
From Ferry Schedules to Real-Time
Updates, Without Increasing Overhead.
Listen to Agent Lexi In Action
Agent Lexi Handles Routine Calls, So Your Team Can Focus on Critical Passenger Needs
Reduce customer frustration, eliminate long wait times, prevent negative reviews, and ensure no passenger enquiry goes unanswered with instant, accurate responses – 24/7.
Reduce customer frustration,
eliminate long wait times,
prevent negative reviews, and ensure no
passenger enquiry
goes unanswered with instant, accurate responses 24/7.
Always available, never miss a call
Passengers expect instant answers. Agent Lexi handles routine calls 24/7, providing quick, accurate responses about ferry schedules, ticket prices, weather delays, boarding information, onboard services, and other enquiries.
Natural conversations, real results
Passengers want clear, helpful conversations, not robotic scripts. Agent Lexi’s advanced AI sounds natural, creating a smooth and engaging customer experience.
Understands your passengers' needs
From FAQs to service-specific enquiries, Agent Lexi is trained on your ferry routes, policies, and passenger needs – providing accurate, reliable answers in every interaction.
Reduce employee workload levels
Instead of tying up valuable staff with repetitive questions, Agent Lexi answers these instantly, allowing your team to focus on high-priority tasks like safety, ticketing, and in-person assistance.
Enhance passenger experience & efficiency
Every interaction is seamless and responsive. Eliminate long wait times while improving customer satisfaction. Agent Lexi ensures passengers get quick, helpful answers at any time.
Unlock actionable insights to improve operations
Agent Lexi provides call reporting and analytics, giving you full visibility into call volumes, common passenger enquiries, and service quality trends.
Eliminate call hold times completely
Long wait times lead to frustration, negative experiences, and lost confidence in your service. Agent Lexi answers every call instantly, ensuring passengers never wait on hold or reach voicemail.
Consistent customer service
Every interaction is reliable, professional, and aligned with your brand, delivering accurate information and a friendly tone across all ferry routes and terminals.
Custom responses per ferry route or location
Agent Lexi can provide tailored responses based on specific ferry routes, terminals, or destinations, ensuring accurate, location-specific assistance at scale.
Global accent support
Agent Lexi can be configured to speak with different accents, ensuring a seamless and personalised experience for locational relevance.
Enterprise grade security & compliance
Agent Lexi is built on a foundation of enterprise grade security, safeguarding customer data with end-to-end encryption, secure storage, and full compliance with industry standards.
Escalation for urgent or security related enquiries
Receive real-time alerts for important customer enquiries, so your human team can immediately respond to emergencies, lost property reports, or security issues.
CUSTOM SOLUTIONS
Who is Agent Lexi for?
Agent Lexi is designed for ferry operators that want to enhance passenger experience, reduce operational strain, and provide instant support—24/7. Provides instant answers on ferry schedules, boarding info, weather updates & more.
- ✔ Handles customer enquiries instantly
- ✔ Enhances passenger experience
- ✔ Never miss an opportunity to engage passengers
- ✔ Works 24/7
- ✔ Reduces pressure on staff
- ✔ Provides real-time updates on schedules, boarding, and service changes
SIMPLE PROCESS
How does Agent Lexi work?
- 1. A customer calls your ferry service.
- 2. Calls are answered instantly, handling multiple enquiries at once with real-time, accurate responses about ferry schedules, ticket prices, boarding info, weather delays, and more.
- 3. Seamlessly redirects calls when needed.
SIMPLE PROCESS
How does Agent Lexi work?
- 1. A customer calls your ferry service.
- 2. Calls are answered instantly, handling multiple enquiries at once with real-time, accurate responses about ferry schedules, ticket prices, boarding info, weather delays, and more.
- 3. Seamlessly redirects calls when needed.
EASY INTERGRATION
Agent Lexi requires zero changes to your business
Agent Lexi works effortlessly with your existing systems, requiring no changes to your current processes or infrastructure. It seamlessly integrates into your operations, handling enquiries instantly without the need for additional software, hardware, or employee training. Simply start enhancing your customer service from day one. It’s that easy.
- ✔ No new software to learn
- ✔ No extra work for your teams
- ✔ Fast setup
- ✔ Works with any phone system
- ✔ Customised to your needs
- ✔ Scales effortlessly
“Lexi has been a game changer for my business! I no longer worry about missed calls while I’m busy or after hours. She answers professionally, gathers all the necessary details, and sends me updates instantly. It’s like having a receptionist on call 24/7!”
“As a small business owner, I was losing leads due to missed calls. Lexi is a lifesaver! She callers details and ensures I never miss a potential customer. The notifications keep me in the loop, and my business is now thriving!”
“I was hesitant at first, but Lexi proved to be worth every penny. She picks up every missed call and saves me from losing business when I can’t be available. It’s definitely helped me increase my conversions!”
“Lexi’s service is fantastic! When I’m meetings and can’t answer the phone, I no longer feel that stress of missing a new customer. But I wish she could do a bit more with follow up tasks. Overall, a great way to ensure I don’t miss any important calls.”
“I used to miss so many calls – it’s difficult answering calls when you’re fixing someone’s roof 30 foot up in the air! With Lexi, I never have to worry about missing a potential client. Which could literally lose me £20K! Highly recommend!”
“Lexi has helped me maintain customer satisfaction by ensuring every call is answered, even when I’m unavailable. The fact that I receive instant alerts with key call details is incredibly helpful.”
“Lexi has taken a huge load off my shoulders. I no longer need to worry about answering calls after hours.”
“Lexi has been a game changer for my business! I no longer worry about missed calls while I’m busy or after hours. She answers professionally, gathers all the necessary details, and sends me updates instantly. It’s like having a receptionist on call 24/7!”
“As a small business owner, I was losing leads due to missed calls. Lexi is a lifesaver! She callers details and ensures I never miss a potential customer. The notifications keep me in the loop, and my business is now thriving!”
“I was hesitant at first, but Lexi proved to be worth every penny. She picks up every missed call and saves me from losing business when I can’t be available. It’s definitely helped me increase my conversions!”
“Lexi’s service is fantastic! When I’m meetings and can’t answer the phone, I no longer feel that stress of missing a new customer. But I wish she could do a bit more with follow up tasks. Overall, a great way to ensure I don’t miss any important calls.”
“I used to miss so many calls – it’s difficult answering calls when you’re fixing someone’s roof 30 foot up in the air! With Lexi, I never have to worry about missing a potential client. Which could literally lose me £20K! Highly recommend!”
“Lexi has helped me maintain customer satisfaction by ensuring every call is answered, even when I’m unavailable. The fact that I receive instant alerts with key call details is incredibly helpful.”
“Lexi has taken a huge load off my shoulders. I no longer need to worry about answering calls after hours.”
"How much is your human missed call service costing your business?"🤔
"How much is your human missed call service costing your business?"🤔
"Are long wait times frustrating your customers and hurting your brand?"
"Are long wait times frustrating your customers and hurting your brand?"
Let's compare...
Agent Lexi vs human answering services: Discover the difference
| 🧑💼 Human Call Answering Service |
|---|
| ❌ Human powered missed call services are expensive. |
| 📉 Limited knowledge of your business. |
| 🔄 Inconsistent customer experience with unpredictable human agents. |
| 💸 Hidden fees and unclear pricing structures increase costs over time. |
| ⛔ Long-term contracts lock you in with little flexibility to adjust services. |
| 😟 Unfair and unclear billing practices. |
| 🕒 Limited availability—human agents can only work set hours, leading to missed calls outside of those times. |
| 📵 Only one call handled at a time, causing missed opportunities during busy periods. |
| 🤖 Agent Lexi |
|---|
| ✅ 5x cheaper than a human missed call answering service. |
| 📘 Agent Lexi is trained specifically to understand your business, services, and FAQs. |
| 🎯 Consistent, reliable, and professional customer interactions every time. |
| 📈 Transparent pricing with no hidden fees ensures you know exactly what you're paying for. |
| 📝 No contracts with hassle free cancellations - you’re always in control. |
| 🌟 Simple, straightforward billing. No surprises, just clear costs you can rely on. |
| ⏰ No missed shifts, no breaks, no sick days—Lexi works around the clock for your business. |
| 📞 Lexi can handle multiple calls simultaneously, unlike human agents who can only take one at a time. |
Let's compare...
Agent Lexi vs human answering services: Discover the difference
| 🧑💼 Human Call Answering Service |
|---|
| ❌ Human powered missed call services are expensive. |
| 📉 Limited knowledge of your business. |
| 🔄 Inconsistent customer experience with unpredictable human agents. |
| 💸 Hidden fees and unclear pricing structures increase costs over time. |
| ⛔ Long-term contracts lock you in with little flexibility to adjust services. |
| 😟 Unfair and unclear billing practices. |
| 🕒 Limited availability—human agents can only work set hours, leading to missed calls outside of those times. |
| 📵 Only one call handled at a time, causing missed opportunities during busy periods. |
| 🤖 Agent Lexi |
|---|
| ✅ 5x cheaper than a human missed call answering service. |
| 📘 Agent Lexi is trained specifically to understand your business, services, and FAQs. |
| 🎯 Consistent, reliable, and professional customer interactions every time. |
| 📈 Transparent pricing with no hidden fees ensures you know exactly what you're paying for. |
| 📝 No contracts with hassle free cancellations - you’re always in control. |
| 🌟 Simple, straightforward billing. No surprises, just clear costs you can rely on. |
| ⏰ No missed shifts, no breaks, no sick days—Lexi works around the clock for your business. |
| 📞 Lexi can handle multiple calls simultaneously, unlike human agents who can only take one at a time. |
Here’s how to use the calculator:
- Average Client Value: Enter the revenue one client brings to your business.
- Missed Calls per Week: Estimate the number of client calls you miss weekly.
- Average Close Rate (%): Input the percentage of enquiries you typically convert into clients. Most average around 15%.
Results are calculated automatically as you fill in the fields.
Calculations are based on our Essential Plan at £39.99/month.
Speak to Lexi
Simply enter your details below and we’ll arrange a call so you can speak with Lexi.
Speak to Lexi
Simply enter your details below and we’ll arrange a demo.
Experience Agent Lexi
BOOK A DEMO
Schedule a call to see how Agent Lexi can streamline your customer interactions, reduce staff workload, and improve efficiency.
See Agent Lexi in action—schedule a demo today.
STEP 1
Book a call: Schedule a call to see how Agent Lexi can streamline your customer interactions, reduce staff workload, and improve efficiency.
STEP 2
Configure Agent Lexi: We’ll set up Agent Lexi to align with your business, services, FAQs, and preferences, ensuring seamless and accurate customer interactions.
STEP 3
Connect to your business: Automatically direct unanswered calls and website chats to Agent Lexi. She’ll handle inquiries, transfer when needed, ensuring seamless customer support across channels.
STEP 1
Book a call: Schedule a call to see how Agent Lexi can streamline your customer interactions, reduce staff workload, and improve efficiency.
STEP 2
Configure Agent Lexi: We’ll set up Agent Lexi to align with your business, services, FAQs, and preferences, ensuring seamless and accurate customer interactions.
STEP 3
Connect to your business: Automatically direct unanswered calls and website chats to Agent Lexi. She’ll handle inquiries, transfer when needed, ensuring seamless customer support across channels.
24/7 response, reduces staff workload, improves CX.
Get started with AI powered customer service.
FAQ
Agent Lexi is an AI powered assistant designed to handle high volume calls. Agent Lexi operates 24/7, ensuring seamless customer interactions, eliminating call waiting times, and improving service efficiency.
Agent Lexi works alongside your team, improving service without the need for additional hires.
Upon onboarding, we work with your team to integrate Agent Lexi with your business’s services, FAQs, and operational workflows. Agent Lexi is trained on your key processes, escalation protocols, and customer interactions to provide accurate, context aware responses tailored to your needs.
Yes, Agent Lexi operates around the clock, ensuring every call is handled promptly – whether during peak business hours, after hours, weekends, or holidays – providing uninterrupted concurrent call support for your customers.
Yes, Agent Lexi can transfer calls to the right team when needed. If a transfer isn’t possible, she captures key details and immediately notifies via email the appropriate contact, ensuring no enquiry is missed.
Yes, Lexi is built for large scale operations and can handle 100’s of calls simultaneously, ensuring a consistent customer service.
Security is a top priority. Agent Lexi follows industry standards for data protection, including GDPR and other relevant compliance regulations, ensuring sensitive customer data is handled securely.
Agent Lexi can escalate calls based on urgency, and route them to the right team when necessary.
By providing instant, 24/7 responses. Agent Lexi eliminates call wait times, improves resolution rates, and ensures a consistent, professional customer experience.
Agent Lexi is ideal for industries with high call volumes, including malls, airports, hotels & resorts, transport hubs, event venues, stadiums and corporate & commercial buildings. Ensuring scalable and reliable customer support.
No, Agent Lexi is designed to assist your team, not replace them. Agent Lexi handles routine and repetitive enquiries when your team aren’t available – such as opening hours, parking information, or lost property etc – so your employees can focus on higher value interactions that require human expertise.
By reducing the time spent answering basic questions, Agent Lexi enhances efficiency, ensures customers get instant responses 24/7, and allows your staff to dedicate their time to more important tasks. Agent Lexi works alongside your team, improving service without the need for additional hires.
FAQ
Agent Lexi is an AI-powered omnichannel assistant designed to handle high call and chat volumes for enterprises. She operates 24/7, ensuring seamless customer interactions, reducing wait times, and improving service efficiency.
Upon onboarding, we work with your team to integrate Lexi with your business’s services, FAQs, and operational workflows. She is trained on your key processes, escalation protocols, and customer interactions to provide accurate, context-aware responses tailored to your enterprise needs.
Yes, Agent Lexi operates around the clock, ensuring every call and chat is handled promptly—whether during peak business hours, after hours, weekends, or holidays—providing uninterrupted support for your customers.
Yes, Agent Lexi can transfer calls to the right team members when needed. If a transfer isn’t possible, she captures key details and immediately notifies the appropriate contact, ensuring no inquiry is missed.
Yes, Lexi is built for large-scale operations and can handle thousands of calls and website chats simultaneously, ensuring consistent service across all customer touchpoints.
Security is a top priority. Lexi follows industry standards for data protection, including GDPR and other relevant compliance regulations, ensuring sensitive customer data is handled securely.
Lexi can triage calls based on urgency, route them to the right departments, and escalate high-priority cases to human agents when necessary, ensuring efficiency and accuracy.
By providing instant, 24/7 responses across phone and chat, Lexi reduces wait times, improves resolution rates, and ensures a consistent, professional customer experience.
Lexi is ideal for industries with high call volumes, including retail, real estate, healthcare, finance, and corporate services, ensuring scalable and reliable customer support.
We provide a tailored onboarding experience, including system integration, AI training on your business processes, and ongoing support to maximize efficiency.
Reach Out
Considering a voice A.I. agent for your business?
You’ve made a smart choice.
Simply enter your details in to the form, and one of our team members will promptly reach out to you.
Reach Out
Considering a voice A.I. agent for your business?
You’ve made a smart choice.
Simply enter your details in to the form, and one of our team members will promptly reach out to you.